Knowledge base

Collect Payment from guest

Collect Payment for stay allows you to request online payment from your guests before arrival. The payment request will appear at the last stage of the online check-in.

Creating Custom Questions

Custom questions allow you to collect extra information from your guests during the online check-in. In the article, we will go over the set up for this section.
You can find the custom questions in the check-in’s advanced settings.

Custom Services

Wishbox enables you to customise your upsells, by you or your suppliers, allowing you the opportunity to tailor your services to the guest’s needs and generate new revenues with no effortYou can easily add your services from Wishbox’s pre-made templates, or build your own from scratch!

ID / passport scan

Set how many Passports or ID’s your guests will be asked to scan in their pre check-in wizard.

Smart early check-in

Generate more revenues with no effort by letting Wishbox offer your guests the option to book an early check-in in a smart process.

Late check-out

Generate more revenues with no effort by letting Wishbox offer your guests the option to book a late check-out in a smart process.

Suppliers FAQ

When enabling the Upsell by Wishbox, you can add an external supplier to offer more value for your guests. Here is the FAQ regarding the external suppliers.