Believe it or not – using Wishbox lets you save up to 2 hours of work per day and eliminate 90% of ti,e spent emailing guests, thanks to Wishbox’s automation, wizards & your own branded guest-app.
Let’s have a closer look:
The confirmation email is a personalized and beautifully designed email your guests will receive immediately after they book one of your properties.
To customize your personal confirmation email:
- Go to the settings > Communication tab
- Click on the box “View / Edit email template“
- In this editor, you can fully customize your company’s email
- Translate the email to all supported languages (10).
- Go back to the settings and enable it so Wishbox will start sending it automatically (only for new reservations that synced to Wishbox after you activated the confirmation email feature).
Receive all the guest’s arrival details and scanned passports using Wishbox pre check-in automatic wizard. To enable the pre check-in wizard, you need to edit your check-in options:
- Go to the ‘S
ettings‘ > ‘Check-in’ tab
- In the ‘Check-in options’ you have a few check-in templates you can use or edit, or add your own check-in option.
- Set when Wishbox will send the
pre check-inwizard for the first time, and the reminders.
- In the advanced options, you can choose if you wish to ask your guests to scan their documents or credit card by the guest’s booking source.
- Preview the Wizard and enable the
Automatically receive your guest check-out time, present the check-out instructions, and skyrocket your ratings thanks to Wishbox intelligent reviews system.
To enable the pre check-out wizard, you need to edit check-out instructions & late check-out policy:
- Go to the ‘Settings’ > ‘Check-out‘
- Set up when Wishbox will send the pre check out wizard to your guests.
- Add your check-out instructions that will be shown in the
pre check-outwizard, and will be also sent to the guest by email.
- Send yourself a preview and enable the
For any assistance, you can simply contact us through the Wishbox chat or by email email@example.com